Return Form


RETURN FORM


Please complete the form below accurately. Once you have submitted your return request, you will receive a confirmation email stating whether or not your request has been approved. If there is an issue, we could ask you to email us some pictures so we can understand it better. All returns must be completed and accepted by Ice Equestrian within 14 days of receiving the product/s in order to start the return process. Failing to submit your return via this form will result in the return being declined. If your request has been approved, you will be able to return your order with the return postage label provided by Ice Equestrian which will be inside your parcel for a hassle-free return. The price will be deducted from your refund and is equal to the amount you paid for delivery. We don't reimburse shipping fees. If you prefer to return your product via your own chosen courier service, please maintain your proof of delivery until you receive your refund.


Please note that we are closed on weekends and public holidays. If you start a return after 3 p.m. on a Friday, we will get back to you on the next business working day.


Please visit the links below to review our return policy and procedure. 


4 WAY STRETCH
MATERIALS FOR UNRESTRICTED MOVEMENT

LIGHT WEIGHT

AND BREATHABLE MATERIALS



RETURN FORM


Please complete the form below accurately. Once you have submitted your return request, you will receive a confirmation email stating whether or not your request has been approved. If there is an issue, we could ask you to email us some pictures so we can understand it better. All returns must be completed and accepted by Ice Equestrian in order to start the return process. Failing to submit your return via this form will result in the return being declined. If your request has been approved, you will be sent the shipping details. Wherever possible, we will email you a return postage label for a hassle-free return. The price will be deducted from your refund and is equal to the amount you paid for delivery. We don't reimburse shipping fees. If you prefer to return your product via your own chosen courier service, please maintain your proof of delivery until you receive your refund. We are closed on weekends and public holidays.


Please visit the links below to review our return policy and procedure. 




RETURNS FORM


Please complete the form below accurately. Once you have submitted your return request, you will receive a confirmation email stating whether or not your request has been approved. If there is an issue, we could ask you to email us some pictures so we can understand it better. All returns must be completed and accepted by Ice Equestrian in order to start the return process. Failing to submit your return via this form will result in the return being declined. If your request has been approved, you will be sent the shipping details. Wherever possible, we will email you a return postage label for a hassle-free return. The price will be deducted from your refund and is equal to the amount you paid for delivery. We don't reimburse shipping fees. If you prefer to return your product via your own chosen courier service, please maintain your proof of delivery until you receive your refund.


Please note that we are closed on weekends and public holidays. If you start a return after 3 p.m. on a Friday, we will get back to you on the next business working day.


Please visit the links below to review our return policy and procedure. 


4 WAY STRETCH
MATERIALS FOR UNRESTRICTED MOVEMENT

LIGHT WEIGHT

AND BREATHABLE MATERIALS

4 WAY STRETCH
MATERIALS FOR UNRESTRICTED MOVEMENT

LIGHT WEIGHT

AND BREATHABLE MATERIALS


Free phone number   +44 0800 772 0018

returns@ice-equestrian.com

Free phone number  0800 772 0018

returns@ice-equestrian.com

Contact us

Contact us


Please note that we are closed on weekends and public holidays. If you start a return after 3 p.m. on a Friday, we will get back to you on the next business working day.

TELEPHONE:

+44 0800 772 0018

EMAIL ADDRESS:

returns@ice-equestrian.com


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