^{PRIVACY AND COOKIES POLICY}

^{This is the privacy policy for Ice Equestrian Ltd Stow, Galashiels, TD12SP.}

^{Telephone number: 0800 772 0018}

^{This Privacy Policy aims to give you information on how Ice Equestrian Ltd collects and processes your personal data through the use of this website, including any data you may provide through this website when you create an account, sign up for our newsletter, or purchase a product or service. Ice Equestrian is the controller and is responsible for your personal data. At Ice Equestrian, we take your privacy and trust seriously. This privacy and cookie policy is intended to let you know and outline how any personal data collected from you via our website, "Ice Equestrian," www.ice-equestrian.com will be protected, used, stored, and processed by "us" to communicate with you and deliver an excellent service.}

^{WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?}

^{We collect the following types of information about you: When you purchase a product from Ice Equestrian's website, we collect the personal information that you have provided. This will include your name, postal address, shipping address, telephone number, and email address.}

^{WHAT DATA DO WE COLLECT?}

^{We collect personal information when you make a purchase on this website, contact customer care, create a user account, or browse our website. Personal data includes your name, address, phone number, email address, IP address, website activity, and any other information you willingly disclose to us.}

^{WHY DO YOU COLLECT PERSONAL DATA?}

^{We use your information to administer client accounts, supply you with the goods and services you request, and assist you with any purchases or refunds.}

^{SHARING YOUR PERSONAL DATA}

^{We collaborate with selected service partners who perform specific duties on our behalf. (For example, delivering purchased orders; finance; and organisations that assist with payment processing and financing. We only provide data that will help our partners perform their services. These companies are expected to protect your personal information and not use it for their own marketing purposes.}

^{MARKETING NEWSLETTERS AND KEEPING IN CONTACT WITH YOU}

^{If you have provided your approval, "We" (Ice Equestrian) will send you information about our products, services, sales, marketing, and social media. We will not disclose any personal information outside of Ice Equestrian.}

^{SECURITY HOW DO WE STORE AND PROTECT YOUR DATA?}

^{We endeavour to protect your data by storing it on secure servers and securing your personal information, reducing the risk of misuse, loss, unauthorised access, disclosure, and alteration. Where "we" Ice Equestrian have provided you with (or you have chosen) a password that allows you to access restricted areas of the website, it is your duty to keep the password personal and secure. For safety and security reasons, we ask that you do not share your password with anybody.}

^{YOUR LEGAL RIGHTS}

You have the following rights regarding your personal information: Access: You have the right to access the information we have about you. For security reasons, we will require you to authenticate your identity before releasing any personal information to you. Rectify or Erase: You have the right to request that we correct or erase any personal data we hold about you (unless we have a legal obligation to keep it).

^{Change of preferences: You can change your data preferences at any time. (Example) If you have consented to direct marketing and have decided you no longer want to receive marketing communication, you can opt-out (unsubscribe) or contact us. Restriction: You have the right to limit the use of personal information if the data is incorrect, our use of the information is unlawful, or we no longer require the data for the purpose for which is held. Complaints: If you are dissatisfied with the way we have handled any of your personal information, please contact us.}

^{If you request that we stop processing your personal information in a specific way or erase your personal information, and this type of information is required to facilitate your use of the website or to enable us to provide you with a service ( for example, managing your account), you may be unable to use the service or website as previously. The above-mentioned rights do not apply to outside personal data. To apply for any of the following, please send us an email and we will provide you with an address to which you may send a handwritten letter that Ice Equestrian has asked for security purposes.}

^{WHAT ARE COOKIES? WHY DO WE USE THEM?}

^{Cookies are small text files stored on your computer, phone, or other device when you visit our website, "www.ice-equestrian-equestrian.co.uk" Cookies do not hold personal or confidential information, and they are not harmful. Cookies are small text files that are stored on your devices when you visit a website. Your web browser remembers these cookies when you return to the website. Cookies allow a website to function correctly and effectively, giving you a better shopping experience.}

^{NECESSARY COOKIES}

^{These cookies are essential in order for you to be able to move around the website. Without these cookies, services offered by the website will restrict access, such as logging into your account, accessing your order history, or adding items to a basket.}

^{PERFORMANCE COOKIES}

^{These cookies collect information about how you use our website, but they do not collect any information that identifies you. The purpose of the data collected by these cookies is to improve how our website works. For example, which pages and products are visited most often.}

^{GOOGLE ANALYTICS}

^{These cookies are used to collect information about how visitors use our website. The information used is to compile reports, which let us improve our site. This information is collected in an unidentified form, including the number of visits to this site, which country you have arrived in, and which pages you have visited on the site. You can opt out of these cookies by visiting this link: https://tools.google.com/dlpage/gaoptout which will give you the information required.}

^{PRIVACY POLICY UPDATES}

^{Ice Equestrian will not personally inform you of any amendments to this policy. Changes and clarifications will take effect immediately upon the posting of the website. We recommend that you occasionally check this page to make sure you are happy with any changes. We can amend any of our policy information at any time. If you do not accept any of the above, please do not use this website.}

^{SHARING YOUR PERSONAL DATA}

^{We collaborate with selected service partners who perform specific duties on our behalf. For example, distributing orders, providing funding, and companies that help with payment processing and financing. We only provide data that will help our partners perform their services. These companies are expected to protect your personal information and not use it for their own marketing purposes.}

^{MARKETING NEWSLETTERS AND KEEPING IN CONTACT WITH YOU}

^{If you have provided your approval, "We" (Ice Equestrian) will send you information about our products, services, sales, marketing, and social media. We will not disclose any personal information outside of Ice Equestrian.}